Supplier Success Specialist

Spocket is revolutionizing the world of eCommerce as we know it today. Because of Spocket, a mom from the United Kingdom or a teacher from Saudi Arabia can start their own businesses with our platform.

At Spocket, we are on a mission to empower millions of online entrepreneurs. This is why we wake up every day. Today, Spocket enables over 100,000+ entrepreneurs across five continents to launch and scale their online stores.

On the outside, we’re building something life-changing for entrepreneurs. Helping them achieve their goals is why we’re all here. Changing an entire industry isn’t always a straight path forward, but it’s an experience unlike anything else.

On the inside, we are a fun and passionate group of people striving to build a world-class culture of freedom, full ownership, and responsibility.

We are searching for a highly skilled Supplier Succes Specialist to contribute expertise and drive success. Become a valuable team member in our dynamic environment.

You’re excited about the role because you will:

• Efficiently onboard new suppliers for the US and European markets, ensuring seamless integration.

• Develop and maintain strong relationships with suppliers in different regions, addressing inquiries and providing support.

• Lead global lead generation efforts, with a strategic focus on the US and European markets, collaborating closely with sales and marketing teams.

• Execute persuasive outreach calls/emails to potential and existing suppliers, tailoring strategies for the US and European markets.

• Leverage e-commerce expertise to understand and meet the unique needs of suppliers in the US and European markets, staying updated on industry trends.

• Utilize MS Office tools for effective communication, documentation, and data analysis, with a specific emphasis on the US and European markets.

We’re excited to have you because you have:

• Bachelor's degree in Sales & Marketing, or a related field (or equivalent work experience).

• 3-4+ years of supplier onboarding and account management experience.

• Demonstrated success in global supplier lead generation.

• Proficient in persuasive outreach via calls and emails.

• Deep e-commerce background and industry understanding.

• Skilled in MS Office tools, including Excel, Word, and Outlook.

• Experienced with HubSpot

• Experienced with JIRA is preferred but not required

• Strong interpersonal, organizational, and goal-driven abilities.

You’re excited about joining us because:

• We take care of our teammates. This is a unique opportunity to join a rapidly growing technology startup, and taking care of our team on this journey is a priority.

• We have curated a mission-driven workplace in which we believe in a positive and supportive team.

• We offer all teammates the opportunity to provide insights on strategy and improve processes across the business.

• You are eager to learn more about the fast-growing e-commerce industry.

• We love hanging out. A team that has fun together stays together!

If you are a seasoned Supplier Succes Specialist with a passion for e-commerce, possess excellent communication skills, and thrive in a results-driven environment, we invite you to apply and contribute to the success of Spocket.